I just finished speaking with a client of mine (http://physiciancredentialingservices.com) who we are helping to set up his practice and we had an interesting conversation about EMR/PM software. He said that he was going to use EclinicalWorks as his PM and EMR solution when he opens in January. I was okay with his decision, until he told me that he was going to pay $1,000 per month to “Lease” the system and have it hosted on their server.
He felt that this was an affordable solution for his new primary care office. He told me that he was quoted over 100k from Nextgen, so the 1k lease option sounded like a really good deal. I do not like to single out systems to dissuade someone from purchasing, but 1k per month is not a good deal in my opinion. Oh, I almost forgot, that does not include training which is another 5k. Am I alone in thinking this is crazy? 1k per month in my world will cover the total cost for 4 physicians including licensing, hosting , clearing house fees, and support with one of the best ASP Practice Management/EMR & billing systems currently available. Usability and cost are the most important factors when considering an EMR/PM solution and I am curious if anyone else feels that 1k per month doesn’t pass a simple cost-benefit analysis.
If you are a user of Eclinical Works, can you please use this post to rate your experience with EclinicalWorks. I have demoed the software and was not too impressed with their level of support or response time to my interoperability and work flow management questions. I (and my client) are curious as to how some current or past users feel about the software.